Shipping and Handling

 

Shipping Policy

Last updated: [20/7/24]

Welcome to Select-tips. We're delighted to offer our products to customers worldwide. Please review our shipping policy to understand our shipping practices.

1. Shipping Destinations

We ship both domestically and internationally. Shipping destinations include:

  • Domestic: United Kingdom 
  • International: Worldwide 

2. Processing Time

Orders are processed within 7-15 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

3. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Delivery estimates are as follows:

  • Standard Shipping: 7-15 business days
  • Expedited Shipping: 7 business days
  • International Shipping: 7-15business days

Note: Delivery times may vary depending on the destination and external factors beyond our control.

4. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order through the Shipping Carrier's Website or our order tracking page.  Order Tracking Page Link.

5. Shipping Restrictions

  • We do not ship to P.O. boxes or APO/FPO addresses.
  • Certain products may have restrictions or cannot be shipped to specific destinations.

6. Shipping Issues

If you encounter any issues with your order, such as delays, lost packages, or damages, please contact our customer service team at info@select-tips.com We will work with the shipping carrier to resolve the issue as quickly as possible.

7. Customs, Duties, and Taxes

Select-tips is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

8. Damaged Items

If you received your order damaged, please contact us immediately at select-tips.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

9. Returns & Refunds

For information about returns and refunds, please refer to our Return Policy.

Contact Us

If you have any further questions, please don’t hesitate to contact us at info@select-tips.com